Question 1

Is there a free trial?

Accepted Answer

No — vaktimo is a paid service; we don't offer a free or trial plan. Once you choose a plan (Starter, Growth or Scale) and complete payment, every feature and your WhatsApp setup unlock instantly. You can cancel anytime with one click.

Question 2

Do I need a WhatsApp Business number?

Accepted Answer

No, the landline or mobile number you already use is enough. You can complete the WhatsApp connection from the panel in a few steps, then activate the assistant to reply to messages.

Question 3

How does the AI assistant work, and how much can I use it?

Accepted Answer

The moment a client messages you on WhatsApp, the assistant replies, offers open slots, and books the appointment — so you stay on the job instead of on the phone. Each plan includes a monthly message allowance; we warn you in the panel, by email, and on WhatsApp as you near it. If it runs out you have two options: buy a one-time extra message pack (5,000 messages), or turn on "keep going" mode so the assistant never stops — the overage is billed to your invoice up to a monthly cap you set. You set the limit, no surprises.

Question 4

Is setup hard? Do I enter every service, hour, and bot setting by hand?

Accepted Answer

No forms to fill. On your first login you just chat with an AI setup assistant: add your services (ready-made suggestions for your industry are one click away), pick your hours, upload your logo, and have it write a WhatsApp bot in your brand's voice. You're ready in minutes, and you can change anything later from the left menu.

Question 5

Can I use it without registering a business?

Accepted Answer

Yes. You don't need a registered business to take bookings and manage clients. A company is only required when you want to accept online payments, for legal identity verification, and a sole proprietorship covers that.

Question 6

Where is customer data stored? Is it GDPR/KVKK compliant?

Accepted Answer

Your data lives on certified, secure cloud infrastructure aligned with KVKK (Turkey's data protection law). Sensitive details are encrypted with AES-256 and all traffic is protected with TLS. You can export or delete your data whenever you like.

Question 7

How easy is it to cancel?

Accepted Answer

One click. You cancel right from your account page; no emails, no phone calls. Everything stays active until the end of the period you've paid for, then access ends. No contracts, no penalties.

Question 8

Which industries are supported?

Accepted Answer

Barbers and hair salons, beauty salons, spas, clinics, dentists, fitness, auto service, restaurants, education, property management — ready-made templates for 10+ industries load with one click, then you tailor them to your business.

Question 9

Can my booking page match my brand?

Accepted Answer

Completely yours. Logo, brand color, service list, and working hours are all under your control. The page opens in your customer's language (9 languages supported), and you can even point it to your own domain.

Question 10

Can I sell session packages and take online payments?

Accepted Answer

Yes. Define packages like "10 sessions," sell them in person from the dashboard or send the client an online payment link — the money goes straight to your own account. Each completed appointment deducts one session automatically, and both you and the client see the balance.

Question 11

Can I combine services (haircut + beard) in one appointment?

Accepted Answer

Yes. Add several services to one appointment and the total time and price are worked out automatically, with the calendar block sized to fit. Define shared resources like rooms, equipment, or chairs and you'll never double-book them either.

Answers to your questions

Set it up today, and stop chasing bookings