Product capabilities
Waitlist
When a full slot frees up, the next customer hears instantly — so that opening fills itself.
Overview
Waitlist helps appointment-based businesses keep customer messages, availability checks, reminders, and follow-up in one flow.
How it works
vaktimo connects WhatsApp, calendar, services, staff, and customer records, so the assistant can guide the customer from intent to confirmed appointment.
Business outcome
More inquiries turn into appointments, staff spend less time replying, and customers get a fast booking experience in their own language.
Waitlist is part of vaktimo's WhatsApp-first booking platform. Assistant, booking page, reminders, payments, and reporting run from one workspace.
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